The purpose of this Privacy Policy is to make you, the user, understand how we collect, store and use the personal and non-personal information that you provide to us while accessing the shopeyship website and associated networks. We classify this information as mandatory, and our goal is to help you make informed decisions about sharing your information with us. Personal information is defined as any data that can be used to identify, contact, or locate you.

By accessing, transacting, or using the platform, you are agreeing to use it in a manner intended. If you do not agree with the policy, we recommend that you discontinue using our services.

Your use of the platform tells us about your acceptance of all the terms of use and subscriptions associated with the platform, including this Privacy Policy.

We only collect and store your information when necessary and relevant to our interactions with you. Any information that you share with us will be kept for as long as it is legally required or relevant to the purpose for which it was collected. We will not share your information with any third party without your consent unless we are legally required to do so.

Please read the following to understand our process of collection and dissemination of your personal information:

1. Collection of information:

   1. We, along with our officers, employees, and agents, are obligated to gather specific information from you, which may involve sensitive personal information, to assist us in our dealings with you.
   2. Please be aware that when using the platform, you may be sharing information about yourself with shopeyship and our team which could be considered as “sensitive personal information” under the Information Technology Act, 2000, and the Information Technology Act ( Reasonable Security Practices and Procedures and Sensitive Personal Data or information), Rules, 2011. By using the platform, you consent to the use of such sensitive personal information in the manner described in this Privacy Policy.
   3. In the event that you are unable to provide us with the necessary information, we may not be able to fulfill your request for a particular product or service. The types of information taken may include-
   1. User Information - When you sign up for a User Account, you will provide us with Personal Information such as your first and last name, email address, phone number, and any other information you choose to provide. If you correspond with us via email, we may retain any messages you send through these Services. Shopeyship collects and maintains the data to meet its legitimate interests as Users, comply with certain legal requirements, and fulfill any contractual obligations it may undertake.
   2. Third-Party Information - In addition to the information you provide us directly, we may receive information about you from third parties. For example, if you sign up with a Google or Facebook account, we will obtain information from these accounts. We may also receive information about you from other Users as they use our Services, from social media when you log in using your social media account, or from our partners who help us promote our business.
   3. Non-Personal Identification Information - We collect non-personal identification information about Users whenever they interact with our Services. This may include the browser name, computer type, and technical information about Users, such as their operating system and internet service provider.
   4. Log File Information - Each time you access a webpage, your browser automatically reports log file information. When you use our platform, our servers automatically record certain log file information. This may include your web request, IP address, browser type, referring/exit pages and URLs, number of clicks, how you interact with links on the platform, domain names, landing pages, pages viewed, and other such information.
   5. Location Information - You may choose to publish your location along with your Personal Information and update your address on the platform. We may also use other data from your device to determine your location, such as information about wireless networks or cell towers near your mobile device, or your IP address. We may use and store information about your location to provide features of our Services and to improve and customize the Services.

2. Use of collected information:

   1. Enhance customer support - By providing us with information, we can respond to your customer service inquiries and support needs in a more efficient manner.
   2. Customize User experience - We may use the aggregated information to gain a better understanding of how Users interact with the platform and its available resources. Additionally, we may use specific information about you for internal purposes, such as diagnosing technical issues, analyzing how the services are being used, ensuring security, and personalizing content. This information can be used to suggest other User profiles to you and to create a more personalized experience.
   3. Administer User account - We collect and utilize your information to manage your registration for the services.
   4. Communication - We will use the email address you provide to respond to your inquiries, questions, and other requests. Additionally, we will send you emails that may contain Shopeyship news, updates, product or service information, etc. If you wish to stop receiving future emails, detailed instructions on how to unsubscribe are included at the bottom of each mail or you can contact us through the platform.
      By using our Services, you agree that we can use your email address to send you Service-related notices, including those that are required by law, instead of communicating by post mail. We may also use your email address to send you other types of messages such as newsletters, and notices about new features of the Services or special offers. If you do not wish to receive such email messages you can unsubscribe, however, opting out may prevent you from receiving email messages regarding updates, improvements, or offers.
   5. Audit - After the termination or deactivation of your account, we may keep profile information and user content for a reasonable period for backup, archival, or audit purposes. Additionally, we may retain and use indefinitely all information in your communications posted to public or semi-public areas of the Services following the termination or deactivation of your User account.
   6. Other purposes -
   1. Preventing, detecting, and combating fraud or other illegal or unauthorized activities.
   2. Processing applications you submit online or offline to avail yourself of any of the services we offer.
   3. Processing your requests and any possible later claims.
   4. Fulfilling our obligations in connection with any agreement you have with us.
   5. Resolving problems related to any Services we provide to you.
   6. Creating products or services that may meet your needs.
   7. Ensuring compliance with legal requirements.

3. Sharing of Collected Information:

   i) We may engage third-party service providers to assist us in the operation of our business and the platform, such as distributing newsletters or surveys. For these limited purposes, we may share your information with these third parties only with your permission.

   ii) In order to fulfill your requested Services, we may provide your Personal information, including your name and address, to third-party delivery providers.

   iii) We may also share your data with our affiliates, agents, vendors, partner banks, non-banking financial companies, and other financial institutions to provide services. By using our services, you authorize our affiliates, agents, and vendors to use your information to provide services to you directly or indirectly.

   iv) We may transfer or assign this information in the event of a corporate sale, merger, or dissolution.

   v) Unless otherwise stated in this Privacy Policy, we will not disclose your Personal Information to any third party unless we are required to do so by law, with your prior consent, or if we believe that such action is necessary to-

   1. Comply with legal process served on us or our affiliates, investigate or prevent suspected or illegal activities, or conform to the law.
   2. Protect the security or integrity of the platform and its processes, take precautions against liability, investigate and defend against third-party claims or allegations, or assist government enforcement agencies; or
   3. Exercise or protect the rights, property, or personal safety of shopeyship, our Users, or others.

4. Browser Usage and Cookies:

   We may use “cookies” on your personal computer or laptop to keep track of your session, shopping cart, advertising, and deliver content tailored to your interests. Cookies also help you save login information for easy access to the platform. You can choose to accept or decline cookies, but declining them may result in certain features of the site not functioning properly or at all.

5. Third Parties:

   We may display URLs on the platform to direct you to other websites to collect your Personal Information, and we make reasonable efforts to ensure these websites meet similar privacy standards. However, we are not responsible for the materials contained in these websites and encourage you to read their privacy policies before deciding anything.

   Advertisements on the platform are provided by third parties who may use technologies like cookies to monitor and measure their effectiveness. We work with third parties to display banners or advertisements and they may share information about the traffic generated towards the platform through these advertisements.

   When you grant permission for a third-party platform to access information about your visits and activities on the platform, we collect that information subject to this Privacy Policy. We assure you that no content will be published to third-party platforms without proper approval from you. Periodically, we will seek information about you from third parties to improve the platform features and to understand your requirements most efficiently.

6. Security Precautions:

   We are committed to protecting your privacy and follow industry-standard security practices and procedures as well as complying with relevant data protection laws. To ensure the safety of your information throughout its lifecycle in our infrastructure or the third-party infrastructure we use, we employ physical, electronic, and procedural security measures. We take reasonable steps to safeguard your Personal Information from any unauthorized access, misuse, modification, disclosure, alteration, or loss. Any sensitive data is hashed or encrypted when stored and decrypted only when necessary, and immediately re-encrypted or discarded thereafter. Even after you delete your account, we may store your data as per legal obligations or in connection with any disputes that may arise. When you access or modify your account information, we provide the use of a secure server. We cannot guarantee the complete security of the information you transmit to us via email, on our social media profiles, or at other public forums as no method of information transmission over the internet is 100% secure. Shopeyship is not responsible for any breach of security or actions taken by third parties concerning your Personal Information or for the loss or breach of Personal Information arising due to events beyond our control, including but not limited to, fire, flood, acts of God, sabotage, strikes, civil commotion, war, acts of government, computer hacking, crashes, damage to computer hardware or software, unauthorized access to a computer, breach of security, etc.

7. Opt-out:

   If you no longer wish to receive communication from us on behalf of your partners, you have the option to opt out. You can do this by clicking on the unsubscribe link in our email communications, or by updating your notification preference in your User Account. Please note that even if you opt out of our communications, we will still collect your information when you engage in any transactions on the platform.

8. Minor’s Information:

   We strictly prohibit the use of shopeyship by individuals under the age of eighteen. If we discover that we have inadvertently collected Personal Information from anyone under the age of eighteen, we will promptly delete that information.

9. Changes in privacy statement:

   We may update or modify this Privacy Policy at any time by posting the changes on our website. It is your responsibility to regularly review this Privacy Policy to stay informed of any updates or modifications. Your continued use of our Services after any changes to this Privacy Policy signifies your acceptance of the updated policy.

10. Consent:

    When you provide us with data, or when your data is submitted to our agent, you are giving consent to us using your data as set out in this Privacy Policy. This also means that you agree to have your personal data transferred and processed across national borders. You acknowledge that your data may be processed and stored by third parties located in other countries. Please be aware that we do not sell your Personal Information under any circumstances, except as stated in this Privacy Policy.